Support Center

How to Add/Change/Update Credit Card/Debit Card Infomation

Last Updated: May 11, 2015 10:58AM EDT
To Add/Change/Update a new Credit Card Or Debit Card:

You can simply update your credit card on the web, www.bigstar.tv.  Login using your email address and password.  
From the main Menu, go to [My Account] located on the upper right side of your screen
Choose [My Settings] from the drop down menu.
Then on the upper right side you will see [Billing], below that is a grey box, it may toggled open or closed.  You open or close it by clicking on the arrow [<--] next to it.
Enter your new credit card information, click [Update] and you're all set.

You may also call us and we can enter your credit card/debit card information over the phone.  
Our hours are phone support are 9 AM to 5 PM M-F EST.

Contact Us

techsupport@bigstar.tv
https://cdn.desk.com/
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