Support Center

Can I change my membership any time? How do I change my membership?

Last Updated: Jun 30, 2013 07:38AM EDT
Can I change my membership at any time?
  • Yes, you can change your membership at any time. 
  • However, you will not be refunded for any monthly payments upon changing or canceling your membership

How to change membership

Log in to your BIGSTAR account at www.bigstar.tv and click on [My Account] at the top of the homepage.

Then Click on [My Settings]

Locate the section titled "Your Membership Plan." Click the desired level of membership.

Once you make a choice of which plan you want, Click on [Update], this will take you to a screen that will ask for your Credit Card information.  Fill out that information. 

NOTE: If you want to take advantage of the Current Special of three months for the price of one, enter the Promo Code in the associated box and Click [Apply]

Click [Continue].

You wil now have full access to the movie membership you have selected.

 

Contact Us

techsupport@bigstar.tv
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