Support Center

How to...

  • Parental Control

    How to change Parental Controls. 1. Log on to, use your email and password. 2. Click on [My Ac...

    Nov 15, 2013 08:32AM EST
  • Find CVC or CVV Code on Credit Cards

    The CVC Number ("Card Verification Code") or CVV Number ("Card Verification Value") on your credit card or deb...

    Jan 28, 2014 01:34PM EST
  • How To Start a New Membership

    If you already have a basic membership: - Log on to your account at the website: - Click on [My...

    Jul 23, 2015 10:08AM EDT
  • Turn on Closed Caption

    Closed Caption Currently, only the Roku player and web based movies are able to show Closed Captions on movies...

    Apr 25, 2014 11:13AM EDT
  • Where do I enter a Device Code

    When a device gives you a code to enter into the BIGSTAR Movie system to connect the device. You can go direc...

    May 18, 2014 09:50AM EDT

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