How can i stop Auto renewal of subscription
Ticket #: 20237
Created on: 2014-03-19 18:07:36 -0400
Department: Support department
Customer Full Name: Atef
Incoming Email: "firstname.lastname@example.org"
Regarding Subject: Auto-renewal
The simplest answer is, simply turn off auto renew in the method of payment you started your account. If you simply paid by credit card, then just cancel your membership and the remainder of your membership will still be available to you. When you pay for your membership with either iTunes or Paypal, you will need to log into those systems and turn off Auto Renew. If you paid via Roku, you would sign into Roku.com, then simply enter your subscription and again, remove your auto pay to BIGSTAR Movies.
Please let me know if you have any additional questions.
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